XCWIIE Limited Lifetime Warranty

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Limited Lifetime Warranty

Xcwiie provides a limited warranty to the original purchaser of this Xcwiie ceiling fan for the original installation location. We appreciate your choice of Xcwiie.

This warranty covers the following

Motor – Limited Lifetime Warranty

In the event that any component of your ceiling fan motor malfunctions during your ownership of the fan due to a defect in materials or workmanship, as determined solely by Xcwiie, Xcwiie will, at its sole discretion, provide you with a replacement fan at no cost.* This aforementioned limited warranty exclusively pertains to the motor itself and does not extend to electronic controls, including but not limited to remote control transmitters, remote control receivers, or capacitors, that are used in conjunction with the motor. Such electronic control items are covered under the one-year limited warranty specified below.

Other – One-Year Limited Warranty

Unless stated otherwise in this warranty, in the event of any component failure in your Xcwiie ceiling fan within one year from the date of purchase due to a defect in materials or workmanship, as determined solely by Xcwiie, Xcwiie will supply a replacement part at no cost.*

Light Kits – Warranty May Vary

Light kits are covered under the one-year limited warranty. However, if your fan includes LED Light Kit Modules, you may qualify for additional warranty coverage extending up to three years.

In the event of a defect in material or workmanship that results in the failure of your LED light kit module or LED bulbs (excluding glass components) within three years from the date of purchase, as determined solely by Xcwiie, we will provide a replacement at no cost.*

* If we are unable to provide a replacement product/part for your fan within 45 days, we will supply a comparable or superior replacement product/part at the sole discretion of Xcwiie.

How to Obtain Warranty Service?

To obtain warranty service, a valid proof of purchase is required. The original purchaser must furnish a sales receipt or other documentation that substantiates the purchase. Xcwiie, at its sole discretion, may consider accepting a gift receipt. For service requests, please contact Xcwiie ceiling fan via email at support@xcwiie.net.

What Does This Warranty NOT Cover?

This warranty explicitly excludes labor costs, including electrician’s fees, required to install, remove, or replace a fan or any fan parts.

This warranty does not extend to remote control batteries, fans purchased or installed outside of the United States, fans owned by someone other than the original purchaser, fans without proof of purchase, fans purchased from an unauthorized dealer, ordinary wear and tear, minor cosmetic blemishes, refurbished fans, or fans that are damaged due to any of the following: improper installation, misuse, abuse, improper care, failure to follow Xcwiie instructions, accidental damage caused by the fan owner or related parties, modifications to the fan, improper or incorrectly performed maintenance or repair, improper voltage supply or power surge, use of improper parts or accessories, failure to provide maintenance to the fan, or acts of God (e.g. flood).

The original purchaser’s sole and exclusive remedy for any claim related to this product shall be the remedies set forth herein. Xcwiie Fan Company shall not be responsible for any consequential or incidental damages resulting from product failure, whether arising from breach of warranty, breach of contract, or otherwise. It should be noted that some states do not allow for the exclusion or limitation of incidental or consequential damages, and therefore, the above limitation or exclusion may not apply to you.

Any implied warranties of merchantability or fitness for a particular purpose applicable to this product are limited in duration to the period of coverage of the applicable limited warranties set forth above. It should be noted that some states do not allow for limitations on how long an implied warranty lasts, and therefore, the above limitation may not apply to you.

How Does State Law Affect Warranty Coverage?

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.